Private Custom Service



 


 

Experience the art of personal touch with our customization service. 

Simple Steps to Your Personalized Handbag

  1. Buy a product from our collections that fits your style.
  2. Reply to our order confirmation email with "I want to customize this" including the name/text and at least 3 pictures of a person you'd like featured.
  3. We'll send you an invoice for the customization fee (US$59.95).
  4. Our experts will meticulously create your bag with the personal details you've provided.

 

    Please Note:

    • This bespoke service may add an additional 3-5 days to the handling time of your original order. By selecting this service, you acknowledge and accept this timeframe.
    • Customization requests must be sent within 24 hours of your original purchase. After 24 hours, we will proceed with your order using the original artwork.

    Get your exclusive product today. Tailored just for you, no second piece exists. 

    If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.

    Our customer service team is available to assist you and provide you with the information you need:

    Contact information

    Our customer service team is available to assist you and provide you with the information you need:

    Email: support@almagems.com

    USA Office Address: 1942 Broadway St. , Boulder Colorado 80302, United States

    Working Hours: Monday – Friday (8:30 AM – 5:30 PM) (GMT-5)

     

    International Contact Information:

    TOP GEM LIMITED

    Hong Kong Office Address: UNIT 1603, 16TH F, THE L.PLAZA, 367 - 375 QUEEN'S RD CENTRAL, SHEUNG WAN, HONG KONG

    Based on 2515 reviews
    98%
    (2458)
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    (53)
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    Beautiful Craftsmanship, Deeply Appreciated

    The lamp arrived safely and looks wonderful. Its craftsmanship shows great attention to detail, and the design feels timeless. It adds a sense of warmth and serenity to my room. I can tell it was made with care. I am very happy with it and grateful for such a meaningful piece.

    Elegant and Full of Meaning

    I was delighted to receive this lamp. It reflects both artistry and thoughtfulness in every detail. The warm light creates a calm and peaceful atmosphere, perfect for my living space. It feels like more than just a lamp, it carries emotion and meaning. I’m truly satisfied.

    Such a lovely lamp! The design is so meaningful — perfect for showing the love between generations. I got this for my mom, and she absolutely adored it. Thinking of ordering one for Grandma too!

    Meaningful and Truly Satisfying

    I have received the lamp, and I must say it is even more beautiful in person. The design carries a deep meaning and adds a warm, elegant touch to my home. The quality is excellent, and the light it gives is soft and comforting. I am very pleased with this purchase and appreciate the care put into its craftsmanship.

    Absolutely beautiful. The print is high quality and looks exactly like the photos. A perfect way to remember my beloved pet — the warm light brings such comfort. Definitely worth every penny.

    This was absolutely beautiful. I got it to honor someone very special, and it means so much to me. Highly recommend for anyone wanting to remember a loved one.

    Very cute

    Our 6 year old loves it. Shipping is slow but worth the wait. Very cute product.

    I gave this as a gift and my friend said it was the most thoughtful present.

    I gave this as a gift and my friend said it was the most thoughtful present.

    It’s not just decoration — it’s something we’ll keep and bring out every Christmas.

    Perfect gift idea — my parents were touched seeing their names carved in wood.

    Kynnedi poster

    Bought this for my granddaughter! Looks just like her - it’s awesome and I would highly recommend !

    A Gift for My Granddaughter

    Received this beautiful necklace for my granddaughter

    One of the Most Meaningful Gifts I’ve Ever Received

    Today my wife gave me this necklace — a message from our baby-to-be. It says I can carry them with me until the day we finally meet. Such a small gift, but it hit me hard in the best way.

    Bought it for my mom. She said it makes her living room feel magical

    Family names

    This is the first time I have been able to have my whole family on an ornament. So very pleased with it. My order came quickly!

    Healing Gift

    It made me cry but in the best way, exactly what I needed.

    So Special

    Such a thoughtful gift. We’ll cherish it every holiday season.