Private Custom Service



 


 

Experience the art of personal touch with our customization service. 

Simple Steps to Your Personalized Handbag

  1. Buy a product from our collections that fits your style.
  2. Reply to our order confirmation email with "I want to customize this" including the name/text and at least 3 pictures of a person you'd like featured.
  3. We'll send you an invoice for the customization fee (US$59.95).
  4. Our experts will meticulously create your bag with the personal details you've provided.

 

    Please Note:

    • This bespoke service may add an additional 3-5 days to the handling time of your original order. By selecting this service, you acknowledge and accept this timeframe.
    • Customization requests must be sent within 24 hours of your original purchase. After 24 hours, we will proceed with your order using the original artwork.

    Get your exclusive product today. Tailored just for you, no second piece exists. 

    If you have any questions about our products or would like to discuss a custom design, please do not hesitate to contact us.

    Our customer service team is available to assist you and provide you with the information you need:

    Contact information

    Our customer service team is available to assist you and provide you with the information you need:

    Email: support@almagems.com

    USA Office Address: 1942 Broadway St. , Boulder Colorado 80302, United States

    Working Hours: Monday – Friday (8:30 AM – 5:30 PM) (GMT-5)

     

    International Contact Information:

    TOP GEM LIMITED

    Hong Kong Office Address: UNIT 1603, 16TH F, THE L.PLAZA, 367 - 375 QUEEN'S RD CENTRAL, SHEUNG WAN, HONG KONG

    Based on 2722 reviews
    97%
    (2653)
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    This cup is the cutest!

    My daughter holds it easily and drinks without spilling.

    No More Spills! My little boy usually makes a mess, but this cup has been a lifesaver.

    Makes me smile every time I grab something from the fridge.

    I ordered this for my wife with her name on it. She loved it

    Customized it with our names. My fiance was thrilled!

    I personalized it with my parents’ names and my mom was so touched.

    Couple de Noël

    C'est très beau et très drôle.
    Je vais l'offrir à ma soeur et son conjoint parce qu'il font de la moto et qu'il me reçoive à Noël.

    Ornament is nice but…

    I just received my order and while the ornament is what I was expecting, though not as brightly coloured as the picture, being charged an extra $5.00 for a gift box that was in actuality a broken and crushed cardboard box seems slightly dishonest. I was expecting a box I could use as a gift box for the present but that is not what I received.

    Adorable Keepsake

    Got this for my baby’s first Christmas and it turned out super cute. The details are sweet, and it looks perfect on the tree.

    Funny & Adorable

    My husband grabbed this ornament for our Christmas tree and we both cracked up. I really love it - so cute, well-made, and adds a fun personal touch to the holiday décor.